Privacy Policy

Introduction

Yellow Cab of Rancho Cordova ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our transportation services, visit our website, or use our mobile booking platform.

Please read this Privacy Policy carefully. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect several types of information for the purpose of providing and improving our service to you:

Personal Information

When you book a ride or create an account, we may collect:

• Contact information (name, email address, phone number)
• Pickup and destination addresses
• Payment information
• Travel preferences and special requirements

Usage Information

We may also collect:

• Device information (such as IP address, browser type, and operating system)
• Location data (with your permission)
• Booking history and patterns
• Customer service interactions

How We Use Your Information

We use the information we collect to:

• Process and manage your transportation bookings
• Provide customer support and respond to inquiries
• Improve our services and develop new features
• Send service-related notifications and updates
• Process payments and prevent fraudulent activities
• Comply with legal obligations

With your consent, we may also send promotional emails about new services, special offers, or other information we think you may find interesting.

Sharing Your Information

We may share your information with:

• Our drivers (only the information needed to provide transportation services)
• Service providers who assist in our business operations
• Payment processors to complete transactions
• Law enforcement or government officials when required by law

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Request restrictions on how we process your data

To exercise these rights, please contact us using the information provided at the end of this policy.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. You can set your browser to refuse cookies, but this may limit your ability to use some features of our site.

Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.